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Baltimore’s Downtown Circulator bus: such a great idea the MTA should buy it

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by GERALD NEILY

It’s budget-crunch time, and the city and state are both looking for ways to save money and streamline services. They could both benefit by selling Sheila Dixon’s foray into free mass transit to the agency that is supposed to be running the bus system in the first place, the state-run MTA.

It’s too soon to say whether the city’s Charm City Circulator system is a success or failure. If it fails, it’s $8 million per year down the drain that the city cannot afford. But if it succeeds, the public and business community will clamor for more, which the city can even less afford. Why should it end at Penn Station? Why not run it up to Charles Village? Those folks pay taxes too!

What will probably happen is that it will succeed on some level and fail on another. Mass transit always seems to be something that people feel good about having around, even if not enough people use it to really make much difference. But as football coaches are wont to say, “we don’t need moral victories, we need victories.”

The MTA needs the type of innovation the city circulator strives to deliver much more than the city government does.

The city only started this bus system because the MTA left a gaping need for short distance downtown service, despite running hundreds of buses a day that stop at essentially the same places on the same streets. The MTA’s flat $1.60 fare regardless of distance repels potential short-distance riders, and actually collecting fares from those riders at every bus stop is apparently too much of a pain anyway, which is why the city service is free. The MTA system is also too much of a jumble of nameless, faceless, serpentine routes to be embraced by  occasional short distance riders.

But the new city system takes away riders and revenue that the MTA needs. To stay alive and thrive, the MTA needs to expand its market by attracting precisely the “discretionary” riders that the city system is also trying to attract.

The Path to Transit Innovation

The MTA is actually working hard on two innovations that would complement downtown circulator service quite nicely. The first is “Smart Cards”, a type of EZ Pass for bus riders. This will allow bus riders to pay their fare with the wave of a hand, and for fares to be set in all types of sophisticated ways that take trip length, transfers, marketing demographics and other factors into consideration. The possibilities are virtually limitless, and are a far cry from the the current “one fare fits all”, transferless, fumbling-for-change straitjacket the MTA is currently in.

With “Smart Cards”, the MTA will be able to continuously fine-tune their fare structure so that fare hikes are no longer the cataclysmic event dreaded by  both riders and MTA bosses every few years. Smart Cards should also eliminate the fare collection hassles of riding just a few blocks.

The MTA has been working on this seemingly forever, so they’d better make it worth it. The MTA should make sure virtually everyone has a Smart Card, so that everyone is “invested” in the transit system and loses their inhibitions about hopping on all those mysterious buses that pass almost every major street corner, the same way EZ Passes cut toll road inhibitions. In fact, why not make EZ Passes double as transit Smart Cards? In digital-speak, it’s called convergence, which is why digital phones can take pictures and play music. This is the technological wave of the future.

The MTA’s second innovation is the Quick Bus. This is a new network of longer distance semi-express routes that so far have been installed in the east-west corridor between Security, Downtown and Essex, and northward to Towson and Lutherville. Unlike the old style express buses that simply bypassed large swaths of the city, the key to Quick Buses is providing maximum connectivity between all the most utilized and strategically located major bus stops.

A Quick Bus network is important to the entire MTA system because, for the first time, it imposes a hierarchy onto the system structure. Just as Interstate highways need local streets to feed them and to serve more localized specific needs, so the establishment of a Quick Bus system for longer distance trips should compliment a similarly optimized system of shorter distance bus routes.

Like Smart Cards, the potential is vast. Specialized local short distance routes have the potential to create their own special identities, to become recognizable to their potential riders instead of just part of a vast jumble of routes, and to foster a sense of ownership and pride within their local business and residential communities. Shorter routes should also be far more manageable and reliable. The shorter the route, the less that can go wrong. All of which is exactly what the city is attempting to accomplish with its Charm City Circulator system.

Expanding the Circulator as Part of the MTA System

The MTA should thank the city for its role in research and development, and then buy the circulator system from the city, the same way Google bought YouTube and Blogger. The lawyers can work it out. The MTA can impress upon its employees that the lower cost participation of the circulator’s private contractor is a crucial response to its budget crisis, or the lawyers can find an escape clause from the service contract. The MTA already uses private contractors, so they can think of something.

Then the MTA should reconfigure and expand the Charm City Circulator routes to replace rather than compete with their own existing bus routes. Here are some examples:

MTA Bus Line #1 from Fort McHenry to Sinai Hospital becomes:

A – Downtown to Federal Hill to Fort McHenry

B – Downtown to Poppleton to Sandtown to Mondawmin Metro

C – Mondawmin Metro to Sinai Hospital

MTA Bus Line #7 from Canton to Mondawmin becomes:

D – Downtown to Harbor East to Fells Point to Canton

E – Downtown to Upton to Reservoir Hill to Mondawmin Metro

MTA Bus Line #3 from Downtown to Hillendale becomes:

F – Downtown to Penn Station to Charles Village

G – Downtown to Waverly to Northwood

H – New Quick Bus Line along the #3 route from Downtown to Loch Raven to Hillendale

And that’s just the beginning…

Each of these routes should get its own clever name and become an actual unique brand, not just an anonymous boring route number. Local neighborhood and business groups should “buy-in” and encourage the results to flourish. Imagine the possibilities of a unique MTA bus route that focuses only on going between Downtown and Fort McHenry, instead of one that meanders all over the city. The MTA could use the city’s spiffy new buses along with their own, but the concepts, the outreach and the service are much more important than just the vehicles.

The MTA needs this kind of involvement and innovation to truly make it the transit system of the people. Only the MTA, not the city, has the scope and wherewithal to make the circulator concept truly work. The city circulator system could be the best purchase the MTA ever makes.

  • glsever

    One of the reasons that the city did the Circulator separate from MTA is that MTA’s service in the city is unacceptable. It is poorly managed – unprofessional staff, poor handling of issues such as light rail failures, lack of timeliness of bus arrivals. Even the smart card is WAY behind schedule, and to my knowledge you still can’t buy a light rail ticket with a credit card. I would be willing to pay a significant tax hike to completely cut off MTA from the city and have Circulators run city-wide – free or otherwise.

  • Jacob

    Or you could have MTA sell its buses to the CCC contractors and have them run them (they can’t POSSIBLY do any worse than than MTA already is). The MTA is then free to focus on Light Rail and Metro subway (and their requisite expansions), and the city would get a (potentialy) well run bus service.

  • Louis

    Great post. I’m writing this on the circulator bus, which is currently stopped due to an unruly passenger. Two more ideas:

    Raise the cash fare to $2. Save boarding time and make it easier for people to pay. The circulator buses could be $1 and express buses could be $3. Any ridership losses will be made up by increased revenues, and the MTA could roll that money into better service.

    People with smartcards (for sale at parking lots downtowns, major intersections, etc.) would pay reduced fares, depending on the time of day. People who pay to park downtown could ride the circ buses for free, keeping the spirit of the city’s plans. The city could also sell/give away day or weekend passes to conventioneers.

    These two changes would improve the socioeconomic status of bus riders, which I believe is key to making public transit work in the city. Making it more expensive to park was a smart move by Dixon. Now we need to increase the service and cost of riding public transit.

  • geraldneily

    Excellent comments ! Glsever, I think you are correct about the motivation of the city and its business leaders, even though they haven’t admitted it. But I certainly disagree about being “willing to pay a significant tax hike”, however. Many believe that high taxes are killing the city.

    Jacob, can the MTA run the rail system any better than they run the buses? I look at the current lack of coordination between the rail and bus systems and am sure that having separate agencies running them would only make it worse. And looking at the MTA’s proposed Red Line makes it appear that they cannot even coordinate rail with more rail.

    Louis, I think you’re on the right track about the kind of fare structure that the Smart Cards should engender. I only question whether more money will really make the MTA improve. They’ve gone from a 50% farebox recovery down to a 30% in recent years, which was supposed to be a big solution. And the effect of the cost of parking is more complex than Mayor Dixon made it appear. But that’s a topic for another article.

    Now the State is proposing a huge $30 million annual cut in city transportation funding, according to today’s Sun. That would change the way the city does things !

  • http://bmorelife.blogspot.com Heylucas

    Any consideration of a “smart card” project should take into consideration the cash heavy economy in low income communities like the West Baltimore neighborhood I live in. Most of my neighbors have some limited online access but very limited technological literacy. The success of Boost mobile phones is largely due to the fact, in my opinion, that people can go to the corner store and by “minutes.” Would residents be able to re-charge their cards with cash at corner stores in the same way?

  • John

    While this article focuses on the types of mass transit services that are — and could be — provided, there is not one word about the type of equipment that is used.

    I often shake my head in wonder when I see huge, empty, exhaust-spewing buses rumble through Baltimore’s neighborhoods. With the possible exception of business or school rush hours, when was the last time anyone saw a full bus motoring along city streets in Guilford, Homeland, Mt. Washington, Northwood or Roland Park? It is clear that many routes in neighborhoods across the metropolitan area would benefit from smaller shuttle-type buses that could ‘feed’ passengers to transfer points where the larger buses would continue the journey.

    A plan like this would save fuel and curtail noise and air pollution. It would help traffic flow by eliminating the need for the currently-used behemoths to make difficult turns at tightly-designed intersections. And, smaller transit vehicles would (at least in theory) be able to stay in their driving lane.

    Just sayin . . .

  • geraldneily

    John, empty buses argue for getting more riders or less service, more than for smaller buses. The driver’s salary is by far the greatest expense. The City Circulators are slightly smaller than standard MTA buses, but not a whole lot. The City and the MTA are both going toward hybrid power for the newer buses, but not pure electric or natural gas. Yes, the higher income neighborhoods don’t get as much ridership. Buses are more often packed on the lower income routes, which doesn’t seem fair.

    Yes, Heylucas, let’s hope the MTA remembers that low income communities are their “core” clientele. In turn, those folks should recognize that the City’s free Circulators cater more to the higher income downtown neighborhoods like Harbor East, while more of the lower income neighborhoods like Upton now get skipped, which also doesn’t seem fair, although the City Circulator does serve Mount Clare Junction and Hollins Market. Too bad the Safeway just closed.

  • Greg Hinchliffe

    All of these trends point Baltimore toward the future of mass transit: free-fare circulators and Bus Rapid Transit. The CCC is the city’s attempt to address the problem that transit routes from the ‘burbs do not serve all destinations in the central city. This is especially true of MARC, Metro, and Light Rail. Other cities (such as Seattle and Portland)accomplish this with a downtown fare-free zone, so that commuters arriving on commuter rail or the ferries can jump on just about any bus to complete their journey. A fare-free zone also speeds loading in the congested central city. MTA’s quick-bus routes are a move toward BRT, which features limited stops, barrier-free entry, and, where possible, reserved right-of-way. Limiting stops is easy, smart cards will (someday) provide essentially barrier-free entry, and reserved lanes can approximate reserved ROW. In this way, the bus line can operate much like a light rail line or even metro. Combining free circulators with BRT can convert the current MTA mess into something resembling a real transit system.

  • guest

    love the idea of a bus between downtown and Fort McHenry only. It'd sure take a lot of cars off the road between the two as tons of commuters drive the 2-3 miles to work.

  • guest

    love the idea of a bus between downtown and Fort McHenry only. It'd sure take a lot of cars off the road between the two as tons of commuters drive the 2-3 miles to work.

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